Know Your Customer (KYC)

What is KYC?

Know Your Customer (or KYC) is the process by which organizations vulnerable to the malicious use of financial services collect basic information about their customers in order to confirm that their behavior on the 4Poker platform reflects the reality of their financial situation.

That means that 4Poker requires that you provide evidence of your identity, residential address and, where required, proof of the origin of your assets, in order to provide more information on who you are, where are you residing and where do you derive your assets to gamble. This process is a regulator-required and completely standard procedure that we have streamlined to make as smooth and easy as possible. 

What kind of identity and residential evidence do I have to provide?

Typically, 4Poker requires a government-issued identification document as well as some kind of proof that you live at the address provided during your registration. That could be a utility bill, rental agreement, a mortgage statement, or other legally recognised document verifying your address.

Verifying your account is easy with 4Poker

Simply gather your Government issued ID and proof of your address and navigate to the Verification tab of My Account. Follow the on screen instructions to upload these documents either:

• By scanning the QR code with your mobile phone and uploading via mobile
  or
• Use the camera on your computer

Once complete, simply await for your documents to be approved by us!

What if my KYC information is rejected?

4Poker will contact you personally to resolve any issues you encounter during the KYC process. Oftentimes, hold-ups are resolved on the same day that they appear.