Responsible Gaming

Responsible Gaming

Responsible Gaming

Responsible Gaming

Our Commitment To Player Safety

It’s our aim to provide a fun and safe environment for all our players. On the game integrity side, we ensure that the game is safe and being played on a level playing field. On the responsible gaming side, we provide a suite of tools and information to help all players play the game within their bankroll and be able to take a step back when needed. 

Responsible Gaming at 4Poker starts at account creation. To play with us, players must be at least 18 years of age, and must acknowledge as such, and provide us with information confirming their identity. Any person that has provided misleading information about their age may have any winnings confiscated.


There are things you can be mindful of when you do start to play to keep your activity safe and enjoyable, such as:

  • Play for the love of the game, not to make money. 
  • Only play (gamble) with money you can afford to lose.
  • Set yourself a deposit limit in advance.
  • Never ever chase your losses.
  • Don't play when you're depressed, upset or tired.
  • Balance your poker with other activities, including regular exercise.
  • Take breaks.
  • Don't drink or use drugs when playing poker.

  • Self-Imposed Deposit Limit: You can apply a weekly deposit limit at any time just by clicking the ‘Responsible Gaming’ link in the software. Applying or decreasing a limit will be immediate, but increasing or removing a limit will take 7 days.
  • Self-assessment: If you are unsure whether or not the gambling element of poker is a problem for you, you can complete a self-assessment here. If the results indicate that you might be experiencing problems, we suggest either applying a Self-Imposed Deposit Limit, self-excluding, and contacting us here to let us know about your concerns.
  • Self-exclusion: If you decide to self-exclude, it means you won’t be able to play or deposit for the period you select. We offer options ranging from 12 hours to 5 years. Self-exclusion periods can’t be reversed.

If you have tried those options, but they are not working for you, permanent exclusion from 4Poker is available.

You can self-exclude in our desktop software after login, by clicking on the ‘Responsible Gaming’ link in the lobby, or by contacting us here with your request. If you contact us, please specify how long you wish to be excluded for.


If you choose to self-exclude, there are some important things you should know:

  • You won’t be able to play, deposit, and/or transfer funds.
  • You should withdraw your balance before doing so.
  • Your account will be automatically reinstated once the period of exclusion has passed, unless you have permanently excluded (in which case you won’t be able to play in the future).
  • You will be removed from any direct marketing within 24 hours of initiating an exclusion.
  • You won’t be able to remove the exclusion or decrease the period. 4Poker support staff won’t be able to either.
  • You can increase your period of self-exclusion at any time the same way you originally self-excluded in the desktop software, or by contacting us here
  • If you have already started a tournament, you can finish it but you won’t be able to register into any other tournaments. 
  • You won’t be able to extend any promotions, nor withdraw any tickets/points. You will only be able to withdraw what is in your account balance.
  • You will not be permitted to create or use any other account. If we identify or suspect you are using another account, it will be closed and any funds in that account may be forfeited.
  • While we don’t want to dissuade anyone from self-excluding, if you are simply unhappy with our product or services then you can contact our support team or post on the 4Forum instead. 
  • If you wish to block all gambling companies and/or websites from your computer and mobile devices, you might want to consider using Gamban software to block
    access to gambling sites. 

There are organizations available for specialized support and counselling for those
that feel they need help. We’d like to suggest:

  • Gamblers Anonymous - Gamblers Anonymous is a 12-step recovery program and support group in which men and women share their experiences, struggles, wisdom, and support about compulsive gambling. Meetings are free, and available in many international countries, which are listed here.
  • Gambling Therapy - a global service offered by Gordon Moody, providing free practical advice and emotional support to anyone affected by gambling.
  • If you have children in your household, and are concerned they may access gambling websites, there are software solutions that can help ensure such sites are blocked here.

We ask all parents to educate your children about the illegality of underage betting. Always ensure your 4Poker account details and password remain private and that you sign out from your 4Poker account after use.


We listen to what players want at the 4Forum, where we proactively look for feedback and share ideas.


We fully comply with regulatory and licensing standards keeping you, your funds and the game safe.


Led by a team of experienced Game Integrity experts, players can trust that the 4Poker team has their back.